Africa Regent Conditions of Cancellation
1. Reservations made within 5 days of arrival may be required to be paid in full. Single night accommodation to be paid in full at the time of making the reservation. 50% deposit is payable on all other confirmed bookings.
2. Reservations will be automatically cancelled if the deposit is not paid by the deposit due date.
3. Cancellation penalties apply as follows:-
Deposits will be forfeited totally for late cancellation (less than 7 days). 8 to 21 days, 50% forfeiture.
Where no deposit is paid, any cancellation charges will be back-billed based on that detailed above in 1 to 3.
Cancellations 22 to 28 days prior forfeit 25% of the deposit . Cancellations in excess of 28 days prior may incur a maximum 5% administration fee to cover banking and processing charges. Refunds in the case of cancellation: Any cancellations made, in terms of these standard trading conditions shall be subject to the following deductions and administrative charges: Refunds to credit cards: the relevant cancellation fee, less a 6% credit card surcharge and a 5% administrative charge. Direct bank deposits: the relevant cancellation fee, less actual bank charges debited by Africa Regent's bankers, less 5% administrative charge. Forex transfers: the relevant cancellation fee, less actual bank charges debited by Africa Regent's bankers, less a 5% administrative charge.
4. No shows and guests reducing their length of stay after arrival, will be charged for the for the full reservation period.
A Tropical Oasis with African Style
